Bilingual Paint Store Associate

Sherwin-Williams; Coatesville (Chester County); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to join Store #5122 in Coatesville, PA. You will assist customers, answer questions about products, and recommend solutions to meet needs while maintaining high store standards. The role emphasizes fast, friendly service and achieving sales goals.

The position requires English and Spanish communication, a valid driver’s license, and physical ability to lift and move merchandise. Prior retail or delivery experience is a plus.

Qualifications

• Legal work authorization and age 18+ required.
• Must read/write/understand English; Spanish proficiency valued.
• Must possess a valid, unrestricted driver's license.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Ability to work evenings/weekends as needed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by identifying needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with store policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work orders and keep shelves stocked and displays tidy.
• Assist in deliveries and load/unload trucks as needed.

Skills

Customer service

English

Spanish

Sales

Physical fitness

Cash handling

Education

High School diploma or GED

Tools

Cash register

Job description

Sherwin-Williams is seeking a Customer Service Specialist to join Store #5122 in Coatesville, PA. You will assist customers, answer questions about products, and recommend solutions to meet needs while maintaining high store standards. The role emphasizes fast, friendly service and achieving sales goals.

The position requires English and Spanish communication, a valid driver’s license, and physical ability to lift and move merchandise. Prior retail or delivery experience is a plus.