Bilingual Customer Service Specialist - Paint Solutions

The Sherwin-Williams Company; Carlisle (Cumberland County); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #3931 in Carlisle, PA. You will help customers identify needs, answer questions, and recommend paint-related solutions in a fast-paced retail setting.

Responsibilities include processing sales, stocking displays, tinting/mixing products, and handling deliveries as needed while maintaining high standards and meeting sales goals. Fluency in English and Spanish is required, along with a valid driver’s license and

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend and communicate in English and Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs regularly and 70 lbs occasionally.
• Must be available to work evenings and weekends.
• Internal Sherwin-Williams employees must meet performance and HR Cloud eLearning requirements.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and stock records.
• Stock shelves and set up displays; tint and mix products as needed.
• Load/unload delivery trucks and assist in deliveries.
• Remain knowledgeable on products and discuss options with customers.
• Comply with inventory control procedures.

Skills

Customer service

Sales

English

Spanish

Cash handling

Stock management

Education

High School diploma

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #3931 in Carlisle, PA. You will help customers identify needs, answer questions, and recommend paint-related solutions in a fast-paced retail setting.

Responsibilities include processing sales, stocking displays, tinting/mixing products, and handling deliveries as needed while maintaining high standards and meeting sales goals. Fluency in English and Spanish is required, along with a valid driver’s license and