Bilingual Paint & Customer Service Specialist

Socket.dev; Bridgeville (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #701278 in Bridgeville, PA. You will engage with wholesale and retail customers, determine needs, and present right product solutions while maintaining high store standards.

Responsibilities include handling sales, orders, inventory, and deliveries with a focus on customer satisfaction and meeting sales goals. Must be 18+, English and Spanish proficient, able to lift up to 70 lbs.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Job description

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #701278 in Bridgeville, PA. You will engage with wholesale and retail customers, determine needs, and present right product solutions while maintaining high store standards.

Responsibilities include handling sales, orders, inventory, and deliveries with a focus on customer satisfaction and meeting sales goals. Must be 18+, English and Spanish proficient, able to lift up to 70 lbs.