Bilingual Paint Retail Specialist

Sherwin-Williams; Pompano Beach (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will handle transactions, support displays, and help achieve store sales goals at Store #2025 in Pompano Beach, FL.

You may be asked to lift up to 50–70 lbs, work evenings/weekends, and communicate in English and Spanish. A strong focus on accuracy, teamwork, and customer satisfaction is essential.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Communication

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Cash handling

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will handle transactions, support displays, and help achieve store sales goals at Store #2025 in Pompano Beach, FL.

You may be asked to lift up to 50–70 lbs, work evenings/weekends, and communicate in English and Spanish. A strong focus on accuracy, teamwork, and customer satisfaction is essential.