Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; West Palm Beach (FL); On-site; USD 42,981,120 - 57,308,160; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist in West Palm Beach, FL to assist customers, process transactions, and drive sales while maintaining high product standards. You will engage with wholesale and retail customers, answer questions about products, and resolve concerns to ensure satisfaction.

The role requires English and Spanish proficiency, physical ability to lift items, and flexibility for evenings/weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English; Spanish proficiency required.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain in-stock and presentable condition in assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales-oriented

Bilingual English/Spanish

Cash handling

Stock & display upkeep

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist in West Palm Beach, FL to assist customers, process transactions, and drive sales while maintaining high product standards. You will engage with wholesale and retail customers, answer questions about products, and resolve concerns to ensure satisfaction.

The role requires English and Spanish proficiency, physical ability to lift items, and flexibility for evenings/weekends.