Bilingual Paint & Customer Service Specialist Multi-Location

The Sherwin-Williams Company; Tulsa (OK); On-site; USD 16,531 - 22,041; Full time

Job summary

The Sherwin-Williams Company is seeking Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve concerns promptly to ensure maximum customer satisfaction and uphold store quality and display standards.

The role involves working at multiple Tulsa area locations, handling sales transactions, assisting with deliveries, stocking shelves, tinting and mixing products, and maintaining presentable

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. and handle store materials.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with store policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Stock shelves and set up displays; maintain clean store equipment.

Skills

Bilingual English/Spanish

Customer service

Retail sales

Cash handling

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve concerns promptly to ensure maximum customer satisfaction and uphold store quality and display standards.

The role involves working at multiple Tulsa area locations, handling sales transactions, assisting with deliveries, stocking shelves, tinting and mixing products, and maintaining presentable