Bilingual Paint & Customer Service Specialist

Sherwin-Williams; Liberal (KS); On-site; USD 25,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking Customer Service Specialists to help wholesale and retail customers, determine needs, and recommend the right solutions. You will resolve concerns promptly and ensure client satisfaction while staying current on product features and maintaining high quality and visual standards.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking displays, tinting and mixing products, and supporting delivery and inventory control to

Qualifications

• Must be at least 18 years old and legally authorized to work in the United States
• Must read, write, and communicate in English; Spanish preferred
• Experience in delivery, retail, or customer service is a plus
• Must have a valid, unrestricted driver’s license

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Attention to detail

Education

High School diploma or GED

Tools

POS system

Job description

Sherwin-Williams is seeking Customer Service Specialists to help wholesale and retail customers, determine needs, and recommend the right solutions. You will resolve concerns promptly and ensure client satisfaction while staying current on product features and maintaining high quality and visual standards.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking displays, tinting and mixing products, and supporting delivery and inventory control to