Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Humble (TX); Vor Ort; USD 27.000 - 36.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company in Humble, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right products. This role focuses on delivering outstanding service while helping the store achieve sales goals at Store #7319 in Humble.

Responsibilities include handling transactions, stocking, tinting/mixing products, and maintaining product knowledge. Bilingual English/Spanish proficiency is required.

Qualifikationen

• Must be at least 18 years old.
• Legally authorized to work in the country of employment without sponsorship.
• Able to read, write, comprehend, and communicate in English.
• Able to read, write, comprehend, and communicate in Spanish.
• Lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Willing to work evenings and weekends.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Bilingual English/Spanish

Communication

Ausbildung

High School diploma or GED

Tools

Tinting and mixing equipment

Jobbeschreibung

The Sherwin-Williams Company in Humble, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right products. This role focuses on delivering outstanding service while helping the store achieve sales goals at Store #7319 in Humble.

Responsibilities include handling transactions, stocking, tinting/mixing products, and maintaining product knowledge. Bilingual English/Spanish proficiency is required.