Bilingual Paint Sales & Service Specialist

Sherwin-Williams; Humble (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

Sherwin-Williams in Humble, TX is seeking a Customer Service Specialist to assist customers in person and by phone, ensuring satisfaction and adherence to store policies. You will process sales, handle inventory, and support deliveries while maintaining product knowledge.

The role requires bilingual English/Spanish communication, strong sales focus, and the ability to lift up to 70 lbs. Evening/weekend shifts may be required, and prior retail or paint industry experience is a plus.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Bilingual English/Spanish

Sales

Cash handling

Communication

Inventory management

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Job description

Sherwin-Williams in Humble, TX is seeking a Customer Service Specialist to assist customers in person and by phone, ensuring satisfaction and adherence to store policies. You will process sales, handle inventory, and support deliveries while maintaining product knowledge.

The role requires bilingual English/Spanish communication, strong sales focus, and the ability to lift up to 70 lbs. Evening/weekend shifts may be required, and prior retail or paint industry experience is a plus.