Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Angleton (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Angleton, TX is seeking a Customer Service Specialist to assist customers, answer questions about products, and recommend suitable solutions. This role focuses on delivering exceptional service while meeting store sales goals and maintaining product presentation.

Responsibilities include handling transactions, stocking, tinting and mixing products, and supporting deliveries. A bilingual English/Spanish capability is required, along with a valid driver’s license

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays.
• Tint and mix products, as needed, to customer specifications.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales experience

Cash handling

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company in Angleton, TX is seeking a Customer Service Specialist to assist customers, answer questions about products, and recommend suitable solutions. This role focuses on delivering exceptional service while meeting store sales goals and maintaining product presentation.

Responsibilities include handling transactions, stocking, tinting and mixing products, and supporting deliveries. A bilingual English/Spanish capability is required, along with a valid driver’s license