Bilingual Paint & Customer Service Specialist

Sherwin-Williams Co.; Carlisle (Cumberland County); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams Co. Carlisle store is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions, and recommend solutions. The role emphasizes resolving concerns quickly, maintaining product quality, and supporting store sales goals.

Responsibilities include handling transactions, stocking displays, and assisting in deliveries as needed. Must be 18+, eligible to work in the US, and able to communicate in English (and Spanish preferred).

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the US without sponsorship.
• Must read, write, and speak English; bilingual in Spanish preferred.

Responsibilities

• Provide excellent sales service to customers.
• Assist in-person and over-the-phone customers by identifying needs and recommending products.
• Process transactions accurately and according to store policies.
• Maintain clean and organized displays and shelves.
• Help meet monthly, quarterly and yearly sales goals.
• Assist with deliveries and loading/unloading as needed.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Retail sales

Education

High school diploma or GED

Tools

POS systems

Inventory management

Job description

Sherwin-Williams Co. Carlisle store is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions, and recommend solutions. The role emphasizes resolving concerns quickly, maintaining product quality, and supporting store sales goals.

Responsibilities include handling transactions, stocking displays, and assisting in deliveries as needed. Must be 18+, eligible to work in the US, and able to communicate in English (and Spanish preferred).