Bilingual Paint & Customer Service Pro

The Sherwin-Williams Company; Cullman (AL); On-site; USD 19,000 - 27,000; Full time

Job summary

The Sherwin-Williams Company in Cullman, AL is seeking a Customer Service Specialist to assist customers, answer questions about products, and help drive sales. Starting pay is $16.50 per hour and you will work at Store #2686, 1625 Town Square, SW, Cullman, AL 35055.

Role emphasizes English and Spanish communication, safe handling of products, and accurate cash transactions. You may lift up to 70 lbs and work flexible hours including evenings and weekends.

Qualifications

• Must be 18+ and legally authorized to work in the United States.
• Must read, write and communicate in English and Spanish.
• Must have a valid, unrestricted Driver's License and be able to lift up to 50 lbs regularly and 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Bilingual English/Spanish

Communication

Reading & writing English

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company in Cullman, AL is seeking a Customer Service Specialist to assist customers, answer questions about products, and help drive sales. Starting pay is $16.50 per hour and you will work at Store #2686, 1625 Town Square, SW, Cullman, AL 35055.

Role emphasizes English and Spanish communication, safe handling of products, and accurate cash transactions. You may lift up to 70 lbs and work flexible hours including evenings and weekends.