Bilingual Paint & Customer Service Specialist

Sherwin-Williams Co.; Cullman (AL); On-site; USD 19,000 - 27,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to engage with wholesale and retail customers, determine needs, and recommend Sherwin-Williams products. The role emphasizes resolving concerns, maintaining product quality, and meeting sales goals in a store setting.

The position requires bilingual English/Spanish communication, 18+ years old, valid driver’s license, and ability to lift up to 70 lbs. Starting pay is $16.50 per hour, with store operations at Store #2686 in Cullman, AL.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, and speak English; must also read, write, and speak Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service and high customer satisfaction.
• Assist customers in person and over the phone by identifying needs and recommending products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies.
• Maintain in-stock and presentable areas and stock shelves.
• Tint and mix products as needed to customer specifications.
• Assist with deliveries and loading/unloading as required.

Skills

Customer service

Sales

Communication

English

Spanish

Cash handling

Education

High School diploma or GED

Tools

POS system

Cash handling equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist to engage with wholesale and retail customers, determine needs, and recommend Sherwin-Williams products. The role emphasizes resolving concerns, maintaining product quality, and meeting sales goals in a store setting.

The position requires bilingual English/Spanish communication, 18+ years old, valid driver’s license, and ability to lift up to 70 lbs. Starting pay is $16.50 per hour, with store operations at Store #2686 in Cullman, AL.