Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Flagler Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, and recommend paint and related products. You will strive to deliver outstanding service while supporting store sales goals and maintaining product presentation.

This role requires English and Spanish communication, the ability to lift up to 50 pounds, and flexibility to work evenings and weekends. Prior retail or paint-store experience is preferred.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Ability to lift up to 50 lbs and occasionally 70 lbs with or without assistance.
• Flexibility to work evenings and weekends.

Responsibilities

• Provide excellent customer service to wholesale and retail customers.
• Identify customer needs and recommend Sherwin-Williams products and services.
• Process sales transactions accurately according to policies.
• Maintain store displays and restock as needed.
• Assist with deliveries and loading/unloading per store operations.

Skills

Customer service

Sales

Bilingual EN/SP

Cash handling

Education

High School diploma or GED

Tools

Tinting equipment

POS system

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, and recommend paint and related products. You will strive to deliver outstanding service while supporting store sales goals and maintaining product presentation.

This role requires English and Spanish communication, the ability to lift up to 50 pounds, and flexibility to work evenings and weekends. Prior retail or paint-store experience is preferred.