Bilingual Paint Sales & Service Specialist

Sherwin-Williams; Mobile (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams in Mobile, AL is seeking a Customer Service Specialist to engage with customers, understand their needs, and recommend paints and related products. You will strive to achieve monthly, quarterly, and yearly sales goals while maintaining high store standards.

The role emphasizes excellent service, product knowledge, and teamwork to ensure customer satisfaction and repeat business. The position may involve store-wide responsibilities including stock and displays.

Qualifications

• Able to communicate effectively in English and Spanish.
• Experience in customer service or sales is a plus.
• Willing to learn product features and carry out transactions accurately.

Responsibilities

• Provide excellent sales service to customers in-store and over the phone.
• Identify customer needs and present suitable Sherwin-Williams products and services.
• Process sales transactions accurately per store policies and procedures.
• Maintain in-stock products and clean, presentable displays.
• Assist with deliveries and stock replenishment as needed.
• Keep up-to-date with product features and provide recommendations.

Skills

Bilingual English/Spanish

Customer service

Sales skills

Education

High school diploma or GED

Tools

Tinting equipment

Stock management tools

Job description

Sherwin-Williams in Mobile, AL is seeking a Customer Service Specialist to engage with customers, understand their needs, and recommend paints and related products. You will strive to achieve monthly, quarterly, and yearly sales goals while maintaining high store standards.

The role emphasizes excellent service, product knowledge, and teamwork to ensure customer satisfaction and repeat business. The position may involve store-wide responsibilities including stock and displays.