Bilingual Outbound Enrollment Specialist - Remote (EN/ES)

Lever, Inc.; Miami (FL); Remote; USD 19,000 - 26,000; Full time

Job summary

Five Star Solutions is seeking bilingual outbound enrollment agents to support a healthcare enrollment program. This remote, scripted outbound role targets health-plan members for understanding and enrollment in available programs.

The position offers English/Spanish fluency requirements, remote work, and a pay rate of $17 per hour with a $1 differential for nights and weekends, plus incentives.

Qualifications

• Experience in outbound calling or enrollment preferred.
• Fluent in English and Spanish.
• Able to work remotely with a structured schedule.
• Proven ability to follow scripts and enroll members.

Responsibilities

• Make outbound calls to eligible members using dialer.
• Follow scripts and enrollment procedures.
• Explain benefits and enrollment opportunities clearly.
• Document call outcomes and enrollment activity.
• Protect privacy and comply with regulations.
• Navigate Salesforce CRM and other systems while talking with members.
• Meet quality, productivity, and enrollment goals.

Skills

Outbound calling

CRM systems

Bilingual English/Spanish

Customer service

Active listening

Documentation

Remote work

Tools

Salesforce

Job description

Five Star Solutions is seeking bilingual outbound enrollment agents to support a healthcare enrollment program. This remote, scripted outbound role targets health-plan members for understanding and enrollment in available programs.

The position offers English/Spanish fluency requirements, remote work, and a pay rate of $17 per hour with a $1 differential for nights and weekends, plus incentives.