Bilingual Order Fulfillment Coordinator (EN/ES)

CTB, Inc.; Anderson (MO); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Roxell, a division of CTB, Inc., is seeking an Order Fulfillment Coordinator in Anderson, Missouri. You will act as the main customer contact and oversee the order process to ensure on-time delivery and cost control.

You will coordinate with customers, manage backorders, and monitor transport while maintaining strong relationships. A bilingual English/Spanish professional with detail orientation and data-entry skills will excel in this role.

Formación

• Requires 2- or 4-year degree in a related field.
• 2+ years of relevant work experience.
• Bilingual in English and Spanish (read, write, and speak).
• Customer-focused and professional demeanor.
• Strong data-entry and problem-solving skills.

Responsabilidades

• Serve as the key contact for customers and manage the order process.
• Verify conditions and confirm orders with customers to provide delivery times.
• Address order issues and manage backorders with timely approvals.
• Monitor transport for products and develop action plans for issues.
• Represent Roxell as an ambassador to build lasting customer relationships.

Conocimientos

Customer focus

BoM knowledge

Logistics understanding

Detail orientation

Prioritization

Data entry

Problem solving

Team collaboration

Educación

2- or 4-year degree in related field

Herramientas

Microsoft Office

Descripción del empleo

Roxell, a division of CTB, Inc., is seeking an Order Fulfillment Coordinator in Anderson, Missouri. You will act as the main customer contact and oversee the order process to ensure on-time delivery and cost control.

You will coordinate with customers, manage backorders, and monitor transport while maintaining strong relationships. A bilingual English/Spanish professional with detail orientation and data-entry skills will excel in this role.