Bilingual Logistics Dispatch Coordinator (Evenings)

RXO, Inc.; Southfield (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off and holidays

Job summary

RXO, Inc. is seeking a detail-oriented dispatcher in Southfield, MI. You will monitor pickups and deliveries, inform customers of deviations, and input updates into the dispatch system. Excellent English/Spanish phone communication and strong multitasking are required.

Ideal candidates have strong organizational abilities, basic computer skills, and a willingness to work a schedule that includes overtime and potential weekend shifts.

Qualifications

• Strong organizational and time management skills in a fast-paced environment.
• Basic computer skills.

Responsibilities

• Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule
• Answer incoming driver and customer calls/emails, and take care of their needs
• Call and get updates from drivers/carriers and input accurate information into the dispatch system
• Communicate any issues with customers/drivers
• Monitor and update all Active Run problems

Skills

English/Spanish

Phone communication

Customer service

Multitasking

MS Office

Job description

RXO, Inc. is seeking a detail-oriented dispatcher in Southfield, MI. You will monitor pickups and deliveries, inform customers of deviations, and input updates into the dispatch system. Excellent English/Spanish phone communication and strong multitasking are required.

Ideal candidates have strong organizational abilities, basic computer skills, and a willingness to work a schedule that includes overtime and potential weekend shifts.