Bilingual Onsite Customer Service Rep - Tampa

TEKsystems; Tampa (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO

Job summary

TEKsystems is seeking three bilingual Spanish and English Customer Service Representatives for its Tampa, Florida office. These contract roles support policyholders, agents, and internal staff in a fully onsite environment, with training across multiple call types and insurance processes.

Successful candidates will bring customer service experience, excellent communication skills, reliability, and the ability to navigate multiple systems while owning customer needs through resolution.

Qualifications

• Must be bilingual in Spanish and English.
• Customer service experience required.
• Strong communication and professional appearance.
• Reliable attendance record.
• Ability to navigate multiple systems and screens.

Responsibilities

• Assist policyholders, agents, producers, field personnel, and internal staff with policy questions, service requests, and account support.
• Work in a fully onsite environment with training across call types and insurance processes.
• Own customer needs through resolution and provide excellent service.

Skills

Bilingual Spanish & English

Customer service experience

Communication skills

Attendance reliability

Navigate multiple systems

Job description

TEKsystems is seeking three bilingual Spanish and English Customer Service Representatives for its Tampa, Florida office. These contract roles support policyholders, agents, and internal staff in a fully onsite environment, with training across multiple call types and insurance processes.

Successful candidates will bring customer service experience, excellent communication skills, reliability, and the ability to navigate multiple systems while owning customer needs through resolution.