Bilingual Office & Customer Support Pro (Spanish/English)

NW Staffing; Portland (OR); On-site; USD 45,000 - 52,000; Full time

Job summary

NW Staffing Resources in NE Portland is hiring for a full-time office role. You will assist customers, process payments, support accounts receivable, and help keep daily operations running smoothly in a busy team environment.

You will work bilingual with English and Spanish, handle calls, payments, deposits, and data entry, with opportunities for overtime. This on-site role offers a stable schedule Mon–Fri, 9:00 AM–6:00 PM, with room for growth in a friendly, fast-paced company.

Qualifications

• Fluency in Spanish and English required.
• Experience in customer service, office support, cashier, or POS preferred.
• Strong communication and phone skills with a friendly, customer-focused approach.
• Accurate data entry and comfortable with numbers and financial transactions.
• Accounts receivable experience is a plus but not required.

Responsibilities

• Answer incoming customer calls, respond to questions, and help resolve customer account issues.
• Communicate with customers in both Spanish and English and serve as a liaison between customers and the sales team.
• Identify customer needs and potential sales opportunities, generating leads when appropriate.
• Process cash and credit card payments and accurately issue receipts, refunds, and change.
• Prepare bank deposits and assist with daily cash-handling responsibilities.
• Reconcile the accounts receivable ledger and ensure payments are accurately recorded and posted.
• Perform data entry and general administrative duties while maintaining accurate customer and financial records.

Skills

Bilingual Spanish/English

Customer service

Job description

NW Staffing Resources in NE Portland is hiring for a full-time office role. You will assist customers, process payments, support accounts receivable, and help keep daily operations running smoothly in a busy team environment.

You will work bilingual with English and Spanish, handle calls, payments, deposits, and data entry, with opportunities for overtime. This on-site role offers a stable schedule Mon–Fri, 9:00 AM–6:00 PM, with room for growth in a friendly, fast-paced company.