Bilingual Office Assistant

NW Staffing; Portland (OR); On-site; USD 45,000 - 52,000; Full time

Job summary

NW Staffing Resources in NE Portland is hiring for a full-time office role. You will assist customers, process payments, support accounts receivable, and help keep daily operations running smoothly in a busy team environment.

You will work bilingual with English and Spanish, handle calls, payments, deposits, and data entry, with opportunities for overtime. This on-site role offers a stable schedule Mon–Fri, 9:00 AM–6:00 PM, with room for growth in a friendly, fast-paced company.

Qualifications

• Fluency in Spanish and English required.
• Experience in customer service, office support, cashier, or POS preferred.
• Strong communication and phone skills with a friendly, customer-focused approach.
• Accurate data entry and comfortable with numbers and financial transactions.
• Accounts receivable experience is a plus but not required.

Responsibilities

• Answer incoming customer calls, respond to questions, and help resolve customer account issues.
• Communicate with customers in both Spanish and English and serve as a liaison between customers and the sales team.
• Identify customer needs and potential sales opportunities, generating leads when appropriate.
• Process cash and credit card payments and accurately issue receipts, refunds, and change.
• Prepare bank deposits and assist with daily cash-handling responsibilities.
• Reconcile the accounts receivable ledger and ensure payments are accurately recorded and posted.
• Perform data entry and general administrative duties while maintaining accurate customer and financial records.

Skills

Bilingual Spanish/English

Customer service

Job description

Put your bilingual skills and customer service experience to work in a full-time office role offering up to $55K annually! Join a busy Northeast Portland team where you’ll assist customers, process payments, support accounts receivable, and keep daily office operations running smoothly.SALARY: $45K–$52K annuallyLOCATION: NE Portland, ORSCHEDULE: Full-time, on-site; Monday–Friday, 9:00 AM–6:00 PM, with overtime as neededSome rotating Saturday availability requiredWHY YOU’LL LOVE THIS ROLEUse your bilingual skills every day: Communicate with both English- and Spanish-speaking customers while helping provide a positive and welcoming experience.Variety in your workday: Take on a mix of customer service, cashiering, administrative support, accounts receivable, and sales support responsibilities.Customer-focused environment: Play an important role in resolving questions, addressing account needs, and keeping customers satisfied.WHAT YOU’LL DOAnswer incoming customer calls, respond to questions, and help resolve customer account issues.Communicate with customers in both Spanish and English and serve as a liaison between customers and the sales team.Identify customer needs and potential sales opportunities, generating leads when appropriate.Process cash and credit card payments and accurately issue receipts, refunds, and change.Prepare bank deposits and assist with daily cash-handling responsibilities.Reconcile the accounts receivable ledger and ensure payments are accurately recorded and posted.Perform data entry and general administrative duties while maintaining accurate customer and financial records.WHAT WE’RE LOOKING FORBilingual fluency in Spanish and English is required.Previous customer service, office support, cashier, or POS experience is preferred.Strong communication and phone skills with a friendly, customer-focused approach.Accurate data entry skills and confidence working with numbers and financial transactions.Accounts receivable experience is a plus but not required.Previous experience within the tire industry is helpful but not required.Ability to work in a fast-paced environment while managing multiple responsibilities and maintaining accuracy.PHYSICAL REQUIREMENTSThis role requires the ability to sit or stand for extended periods while performing customer service, cashiering, phone, and data-entry responsibilities. Candidates should be comfortable handling cash and paperwork, preparing bank deposits, and occasionally lifting or moving office supplies or other light materials as needed.READY TO TAKE THE NEXT STEP?This position is offered through NW Staffing Resources. Simply select “Apply Online” at the top of the post to submit your application. If you'd like more information about this role or others within the industries we serve, we’d love to connect. Partner with a recruiter who will advocate for your goals, provide insight into the local market, and help you find the right fit. Call or text us directly for confidential consideration at 503-242-0611.IND1