Bilingual Customer Service & Admin Specialist

Ultimate Staffing; Newton (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Ultimate Staffing in West Newton, MA seeks a reliable administrative associate to handle inquiries, payments, and account documentation. Strong MS Office skills and bilingual fluency (Spanish/Portuguese and English) are required for a diverse client base. This is a direct-hire, 8:00 am–5:00 pm, Monday to Friday.

You will generate service orders, process refunds, monitor revenue, reconcile cash with daily sheets, and assist in office, sales, and accounting tasks as needed.

Qualifications

• High school diploma or GED; accounting background is advantageous.
• Fluency in Spanish or Portuguese and English.
• Strong attention to detail and organizational skills.
• Experience with MS Office and accounting software.

Responsibilities

• Provide phone assistance to clients regarding inquiries, equipment usage, and payment systems.
• Generate service orders, process refunds, and monitor revenue using web-based systems.
• Contribute to the creation of new account literature.
• Reconcile currency and coin collections with daily collector sheets.
• Assist in various office, sales, and accounting functions as required.

Skills

MS Office

Excel

Spanish & English

Education

High School diploma

Tools

Accounting software

Job description

Ultimate Staffing in West Newton, MA seeks a reliable administrative associate to handle inquiries, payments, and account documentation. Strong MS Office skills and bilingual fluency (Spanish/Portuguese and English) are required for a diverse client base. This is a direct-hire, 8:00 am–5:00 pm, Monday to Friday.

You will generate service orders, process refunds, monitor revenue, reconcile cash with daily sheets, and assist in office, sales, and accounting tasks as needed.