Bilingual Office Assistant - Admin & Customer Support

On Demand Sprinklers, LLC; Texas; Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

401(k) retirement plan

Health, dental, and vision insurance

Paid time off

Descripción de la vacante

On Demand Sprinklers, LLC is seeking a bilingual English/Spanish Office Assistant to support daily operations in our Central Texas service area. The role emphasizes clear communication with clients and team members, precise record keeping, and efficient office management.

The ideal candidate is detail-oriented, organized, and capable of handling inquiries in both languages while coordinating with field technicians and management. Relevant experience and strong MS Office skills are required.

Formación

• Fluent in English and Spanish with strong written and verbal communication.
• Experience as an office assistant or in a similar role.
• Proficient with Microsoft Office (Word, Excel, Outlook) and related software.

Responsabilidades

• Answer and direct phone calls, emails, and inquiries in both English and Spanish.
• Schedule appointments for service calls.
• Maintain and update customer records, service schedules, and billing information.
• Assist with invoicing, processing payments, and tracking accounts.
• Organize and manage files, documents, and office supplies.
• Coordinate communication between customers and field technicians.
• Monitor and respond to online form submissions.
• Provide excellent customer service to address client questions and concerns.

Conocimientos

Bilingual English/Spanish

Office administration

Customer service

Data entry / record keeping

Educación

High school diploma or equivalent

Associate degree preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

On Demand Sprinklers, LLC is seeking a bilingual English/Spanish Office Assistant to support daily operations in our Central Texas service area. The role emphasizes clear communication with clients and team members, precise record keeping, and efficient office management.

The ideal candidate is detail-oriented, organized, and capable of handling inquiries in both languages while coordinating with field technicians and management. Relevant experience and strong MS Office skills are required.