Bilingual Client Support Specialist

FCC Environmental Services; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

Benefits - medical, vision and dental

401K Matching

Paid Time Off

Exceptional culture for careerbuilding

Job summary

FCC Environmental Services, LLC seeks an Office Administrator to ensure efficient day-to-day operations and support management and staff. The role emphasizes professional communication, data entry, and customer liaison across accounts.

Responsibilities include answering inbound calls, preparing reports with MS Office, maintaining files, and supporting special projects. A high school diploma and 1-3 years in an office are required; bilingual in Spanish is a plus. Competitive benefits offered.

Qualifications

• 1-3 years of experience in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish a plus; read, write and converse.
• Experience with Microsoft Suite is required.
• Strong attention to detail
• Prompt, professional, and dependable demeanor.

Responsibilities

• Answering all inbound calls in a courteous and professional manner.
• Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
• Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Follow communication procedures, guidelines, and policies.
• Maintains proactive contact and provides support to ensure corporate and operational goals are met.
• Special projects as assigned.

Skills

Inbound call handling

Customer service

Communication

Bilingual in Spanish

Education

High School Diploma

Post-secondary education in business/computers/office management

Tools

MS Office

Job description

FCC Environmental Services, LLC seeks an Office Administrator to ensure efficient day-to-day operations and support management and staff. The role emphasizes professional communication, data entry, and customer liaison across accounts.

Responsibilities include answering inbound calls, preparing reports with MS Office, maintaining files, and supporting special projects. A high school diploma and 1-3 years in an office are required; bilingual in Spanish is a plus. Competitive benefits offered.