Bilingual Office Administrator — Growth & Leadership

Cool Solutions Services Inc; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Company parties

Opportunity for advancement

Training & development

Competitive salary

Great work environment

Job summary

Cool Solutions Services Inc in Miami, FL is seeking a bilingual professional with at least 5 years of office management experience. The ideal candidate is adaptable, proactive, and capable of handling customer conflicts professionally while supporting office procedures and operations.

This role includes responsibilities such as answering calls, providing customer service, assisting with billing, and maintaining organized records. The position offers a great opportunity for advancement in a supportive work environment.

Qualifications

• Minimum 5 years of office management, administrative, or personnel experience preferred.
• Excellent customer service and conflict-resolution skills required.
• Proactive, organized, and detail-oriented.
• Comfortable working in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and assist customers professionally.
• Provide excellent customer service and manage customer concerns.
• Maintain organized records and assist with billing and invoices.
• Identify areas for improvement and bring innovative ideas to management.

Skills

Bilingual English and Spanish

Customer service skills

Conflict-resolution skills

Communication skills

Time-management skills

Technology-oriented

Tools

Microsoft Office

CRM software

Job description

Cool Solutions Services Inc in Miami, FL is seeking a bilingual professional with at least 5 years of office management experience. The ideal candidate is adaptable, proactive, and capable of handling customer conflicts professionally while supporting office procedures and operations.

This role includes responsibilities such as answering calls, providing customer service, assisting with billing, and maintaining organized records. The position offers a great opportunity for advancement in a supportive work environment.