Bilingual Multi-Location Customer Service Specialist

Socket.dev; Northbrook (IL); On-site; USD 56,592,000 - 71,635,000; Full time

Job summary

Sherwin-Williams in Northbrook, IL is seeking a Full-Time Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. This role requires resolving concerns and supporting high quality and sales goals.

The position involves 20% travel to Highland Park and Lake Bluff stores, with pay starting at $19.75 per hour. Benefits and safety measures apply as part of our team environment.

Qualifications

• Customer service experience handling wholesale and retail clients.
• Ability to determine customer needs and recommend solutions.
• Proven skills in maintaining product quality and store standards.

Responsibilities

• Assist wholesale and retail customers with product questions and recommendations.
• Resolve customer concerns promptly to maximize satisfaction and loyalty.
• Support store sales goals while upholding visual and quality standards.

Skills

Customer service

Retail sales

Cash handling

Tools

POS systems

Job description

Sherwin-Williams in Northbrook, IL is seeking a Full-Time Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. This role requires resolving concerns and supporting high quality and sales goals.

The position involves 20% travel to Highland Park and Lake Bluff stores, with pay starting at $19.75 per hour. Benefits and safety measures apply as part of our team environment.