Bilingual Multi-Location Customer Service Pro

Socket.dev; Lake Zurich (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts (FSAs)

Disability coverage

Retirement and saving benefits

Paid time off

Job summary

Sherwin-Williams is hiring a Full Time Customer Service Specialist to assist customers at Store #3269 in Lake Zurich, IL, with 20% time at Palatine and Hoffman Estates locations. The role emphasizes answering product questions, resolving issues, and maintaining store standards with a customer-first approach.

Pay starts at $19.75 per hour, with comprehensive benefits including medical, dental, vision, FSAs, and paid time off.

Qualifications

• Direct customer service in retail environment.
• Ability to handle cash transactions and payments.
• Strong communication and problem-solving for customer inquiries.

Responsibilities

• Assist customers, determine needs, and answer questions about Sherwin-Williams products.
• Promptly resolve customer concerns to ensure satisfaction and loyalty.
• Maintain product knowledge and store appearance to meet high visual standards.

Skills

Customer service

Cash handling

Communication

Job description

Sherwin-Williams is hiring a Full Time Customer Service Specialist to assist customers at Store #3269 in Lake Zurich, IL, with 20% time at Palatine and Hoffman Estates locations. The role emphasizes answering product questions, resolving issues, and maintaining store standards with a customer-first approach.

Pay starts at $19.75 per hour, with comprehensive benefits including medical, dental, vision, FSAs, and paid time off.