Bilingual Customer Service Specialist — Multi-Location

Sherwin-Williams; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Job summary

Sherwin-Williams is seeking a Customer Service Specialist in the Chicago area to assist wholesale and retail customers with product recommendations and problem resolution.

The role requires strong English and Spanish communication, the ability to lift up to 70 lbs, and flexibility for evenings and weekends. This full-time position offers comprehensive benefits and opportunities to contribute to store sales goals.

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must be legally authorized to work without sponsorship.
• Must be able to lift up to 70 lbs. and work varied hours.

Responsibilities

• Provide excellent customer service and meet sales goals.
• Assist customers in person and over the phone to determine needs and present products.
• Process sales transactions accurately per policies and procedures.
• Stock shelves, set up displays, and contribute to store cleanliness.

Skills

Customer service

Bilingual English/Spanish

Sales skills

Communication

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist in the Chicago area to assist wholesale and retail customers with product recommendations and problem resolution.

The role requires strong English and Spanish communication, the ability to lift up to 70 lbs, and flexibility for evenings and weekends. This full-time position offers comprehensive benefits and opportunities to contribute to store sales goals.