Bilingual Customer Service Specialist - Multi-Location

Socket.dev; Highland Park (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

FSAs

Retirement plans

Paid time off

Job summary

Sherwin-Williams in Highland Park, IL is seeking a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and recommend high-quality solutions. This full-time role emphasizes excellent customer service and meeting store sales goals.

The position offers comprehensive benefits, including medical, dental and vision coverage, FSAs, retirement plans, and paid time off. Pay starts at $19.75 per hour with potential to support Stores #1900 and nearby locations.

Qualifications

• Provide excellent customer service to wholesale and retail customers.
• Answer questions about products and recommend solutions.
• Promptly resolve customer concerns and ensure satisfaction.
• Stay up-to-date with product features and store standards.
• Help achieve store sales goals.

Responsibilities

• Interact with customers at Store #1900 Highland Park, IL.
• Spend 20% of time at Northbrook Store 3396 and Lake Bluff Store 3427.
• Maintain high quality and visual standards of products and display.
• Resolve customer concerns promptly to ensure satisfaction.
• Support store sales goals and customer loyalty.

Skills

Customer service

Communication

Sales support

Problem solving

Job description

Sherwin-Williams in Highland Park, IL is seeking a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and recommend high-quality solutions. This full-time role emphasizes excellent customer service and meeting store sales goals.

The position offers comprehensive benefits, including medical, dental and vision coverage, FSAs, retirement plans, and paid time off. Pay starts at $19.75 per hour with potential to support Stores #1900 and nearby locations.