Bilingual Customer Care Pro - Multi-Location Paint Store

Sherwin-Williams; McHenry (IL); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Flexible Spending Accounts (FSAs)

Generous time off package

Retirement benefits

Job summary

Sherwin-Williams in McHenry, IL is seeking a Customer Service Specialist to work closely with customers to determine their needs and provide solutions. Responsibilities include ensuring high customer satisfaction, processing sales accurately, and maintaining knowledge of product offerings. This full-time role offers a starting salary of $19.75 per hour.

Ideal candidates must be at least 18 years old, possess a valid driver's license, and be bilingual in English and Spanish. Health benefits, including medical and dental coverage, are included.

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a valid, unrestricted Driver’s License.
• Ability to communicate effectively in English and Spanish.
• Capable of lifting and carrying up to 50 lbs frequently.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers by determining needs and presenting appropriate products.
• Process sales transactions accurately and follow company policies.
• Maintain knowledge of products and discuss available options.

Skills

Customer Service Excellence

Sales Skills

Bilingual (English and Spanish)

Ability to lift heavy items

Education

High School diploma or GED

Job description

Sherwin-Williams in McHenry, IL is seeking a Customer Service Specialist to work closely with customers to determine their needs and provide solutions. Responsibilities include ensuring high customer satisfaction, processing sales accurately, and maintaining knowledge of product offerings. This full-time role offers a starting salary of $19.75 per hour.

Ideal candidates must be at least 18 years old, possess a valid driver's license, and be bilingual in English and Spanish. Health benefits, including medical and dental coverage, are included.