Bilingual Mobile Sales Specialist — Customer Tech Solutions

T-Mobile; Tustin (CA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate network coverage and service benefits, and tailor solutions to individual needs while completing required product and process training.

The role emphasizes exceptional customer service, sales capability, and the ability to work with digital tools. Training pay plus base pay, with opportunities for incentives and stock grants.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Must be legally eligible to work in the United States and 18+ years old.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

18 years of age

Legally eligible to work in the United

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate network coverage and service benefits, and tailor solutions to individual needs while completing required product and process training.

The role emphasizes exceptional customer service, sales capability, and the ability to work with digital tools. Training pay plus base pay, with opportunities for incentives and stock grants.