Bilingual Mobile Sales & Service Associate

T-Mobile; Los Medanos (CA); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental & vision insurance

Paid time off & holidays

Job summary

T-Mobile is hiring a Mobile Associate to engage customers in a fast-paced retail setting and help them choose the right technology and service plans. You will build product knowledge, demonstrate capabilities, and guide customers through their shopping journey while developing skills in digital tools and service recommendations.

We emphasize training, teamwork, and exceptional customer experience. This role offers on-site hours in a retail environment with competitive pay and opportunities for

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate to engage customers in a fast-paced retail setting and help them choose the right technology and service plans. You will build product knowledge, demonstrate capabilities, and guide customers through their shopping journey while developing skills in digital tools and service recommendations.

We emphasize training, teamwork, and exceptional customer experience. This role offers on-site hours in a retail environment with competitive pay and opportunities for