Bilingual Mobile Sales & Service Associate

T-Mobile; Kissimmee (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Tuition assistance

Backup care

Pet insurance

Transit programs

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate devices and services, and build relationships while using digital tools to showcase network coverage and benefits.

The role requires a High School Diploma/GED and at least 6 months of customer service or sales experience in retail. You will receive comprehensive training, competitive hourly pay, and eligibility for incentives and stock programs.

Qualifications

• Demonstrated ability to adapt to changing priorities.
• Strong communication and interpersonal skills.
• Experience delivering customer-focused sales and service solutions.
• Proven ability to solve customer problems and build relationships.
• Able to multitask in a fast-paced retail environment.
• Must be 18 years or older and legally authorized to work in the U.S.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

18+ years old

US work authorization

Education

High School Diploma or GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate devices and services, and build relationships while using digital tools to showcase network coverage and benefits.

The role requires a High School Diploma/GED and at least 6 months of customer service or sales experience in retail. You will receive comprehensive training, competitive hourly pay, and eligibility for incentives and stock programs.