Bilingual Mobile Sales Associate – Spanish/English

T-Mobile; Richmond Hill (GA); Presencial; USD 24.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical/dental/vision insurance

Flexible spending account

Commuter and transit programs

Annual stock grant for all employees

Descripción de la vacante

T-Mobile in the United States is hiring Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and benefits.

The role requires a high school diploma, plus 6 months of sales or customer service experience.

Formación

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Fluent in English and Spanish.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Bilingual English/Spanish

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile in the United States is hiring Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and benefits.

The role requires a high school diploma, plus 6 months of sales or customer service experience.