Bilingual Mobile Sales Pro – Retail Tech

T-MOBILE USA, Inc.; Manchester (CT); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Commuter benefits

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations, engage customers, and provide technology and service solutions in a fast-paced environment.

The role emphasizes customer relationships, product knowledge, and effective communication to enhance loyalty and drive sales. Competitive base pay and extensive benefits accompany on-the-job training and career growth opportunities.

Qualifications

• Change agility and communication are required.
• Customer problem solving and service skills are essential.
• Strong sales aptitude and multitasking abilities are needed.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations, engage customers, and provide technology and service solutions in a fast-paced environment.

The role emphasizes customer relationships, product knowledge, and effective communication to enhance loyalty and drive sales. Competitive base pay and extensive benefits accompany on-the-job training and career growth opportunities.