Bilingual Mobile Retail Sales Expert

T-MOBILE USA, Inc.; Meriden (CT); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Employee stock grants

Stock purchase plan

Paid time off and holidays

Parental leave

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, deliver tailored technology and service solutions, and demonstrate products and coverage in a fast-paced store setting.

You will build product knowledge through training while working with digital tools and hand-on demonstrations to ensure a seamless customer experience and loyalty. This role supports team goals and customer satisfaction at scale.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, deliver tailored technology and service solutions, and demonstrate products and coverage in a fast-paced store setting.

You will build product knowledge through training while working with digital tools and hand-on demonstrations to ensure a seamless customer experience and loyalty. This role supports team goals and customer satisfaction at scale.