Bilingual Mobile Sales Associate - Retail Tech

T-Mobile; Dumas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental leave

Family building benefits

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with devices and services, using digital tools to demonstrate coverage, and delivering personalized solutions in a fast-paced environment.

You will complete training, build customer relationships, and contribute to a seamless customer experience. The role offers competitive base pay, stock grants, a 401(k), and extensive benefits for both full- and part-time teammates.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Legally allowed to work in the United States.
• Be at least 18 years old.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

6 months Customer service/sales experience (Retail)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with devices and services, using digital tools to demonstrate coverage, and delivering personalized solutions in a fast-paced environment.

You will complete training, build customer relationships, and contribute to a seamless customer experience. The role offers competitive base pay, stock grants, a 401(k), and extensive benefits for both full- and part-time teammates.