Bilingual Mobile Sales Associate – Retail Tech

T-Mobile; Nashua (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock grants

Stock purchase plan

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

The role emphasizes building customer relationships and delivering personalized device and service solutions using digital tools. You will participate in training, earn base pay plus training pay and incentives, with a benefits package including medical, dental, vision, a 401(k), and stock opportunities.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging people

18+ years old

US work authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

The role emphasizes building customer relationships and delivering personalized device and service solutions using digital tools. You will participate in training, earn base pay plus training pay and incentives, with a benefits package including medical, dental, vision, a 401(k), and stock opportunities.