Bilingual Mobile Sales Associate

T-Mobile; Apex (NC); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays per year

Job summary

T-Mobile is seeking a motivated associate to support retail operations by helping customers with their technology and service needs. You will build proficiency in customer service and sales, using digital tools to showcase network coverage and benefits, and contribute to a seamless customer experience.

The role emphasizes training, customer relationships, and teamwork, with opportunities for growth and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Sales

Customer service

Communication

Problem solving

Change agility

Multitasking

Engaging people

Education

High School Diploma / GED

Job description

T-Mobile is seeking a motivated associate to support retail operations by helping customers with their technology and service needs. You will build proficiency in customer service and sales, using digital tools to showcase network coverage and benefits, and contribute to a seamless customer experience.

The role emphasizes training, customer relationships, and teamwork, with opportunities for growth and a comprehensive benefits package.