Bilingual Mobile Associate (Spanish) – Tech & Service

T-Mobile; New York (NY); Sur place; USD 24 000 - 35 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical, dental and vision insurance

Résumé du poste

T-Mobile is hiring for a retail role in New York focused on customer service, helping customers with devices and service plans, and demonstrating network benefits. The role emphasizes training completion, relationship-building, and delivering a seamless customer experience in a fast-paced environment.

Strong communication and sales skills are required, with fluency in English and Spanish. High school diploma and 6 months of relevant experience preferred.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment (Preferred).
• Bilingual in English and Spanish preferred.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

English & Spanish

Formation

High School Diploma/GED

Description du poste

T-Mobile is hiring for a retail role in New York focused on customer service, helping customers with devices and service plans, and demonstrating network benefits. The role emphasizes training completion, relationship-building, and delivering a seamless customer experience in a fast-paced environment.

Strong communication and sales skills are required, with fluency in English and Spanish. High school diploma and 6 months of relevant experience preferred.