Bilingual Mobile Associate (Spanish) — Growth, Stock & Career

T-MOBILE USA, Inc.

Ottumwa (IA)

On-site

USD 20,000 - 29,000

Full time

2 days ago

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Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Medical/dental/vision insurance

Mobile service discounts

Commuter and transit programs

Job summary

T-Mobile USA, Inc. is a nationwide retailer aiming to connect customers through technology. Bilingual Mobile Associates assist customers in English and Spanish, helping them explore devices and plans while building lasting relationships and guiding them to solutions that fit their needs.

The role emphasizes welcoming interactions, collaboration with store teams, and ongoing development of sales skills in a dynamic retail environment.

Qualifications

Ability to communicate effectively with customers in Spanish and English.
High school diploma or GED required.
At least 6 months of customer service or sales experience; retail preferred.
Interest in technology and helping customers find solutions.
Willingness to learn, share ideas, and support teammates.
Motivation to achieve sales goals while providing excellent customer service.

Responsibilities

Connect in English and Spanish to help customers feel welcome and confident.
Explore the latest technology by demonstrating smartphones, accessories, and devices.
Build lasting relationships by listening and recommending solutions.
Make shopping simple by supporting customers online, in Customer Care, or in-store.
Develop sales skills while meeting individual and team goals.
Collaborate with teammates, store leaders, and other T-Mobile teams to support customers and small businesses.