Bilingual Mobile Associate — Spanish/English, Tech Sales

T-MOBILE USA, Inc.; Bolingbrook (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

T-Mobile USA, Inc. is looking for a Bilingual Mobile Associate to help customers explore technology, find solutions, and stay connected to what matters most. You’ll communicate in English and Spanish, creating a welcoming, knowledgeable shopping experience in-store or online.

You'll demonstrate devices, answer questions about plans and accessories, and help customers choose solutions that fit their needs while developing your sales skills and growing with the team.

Qualifications

• High school diploma or GED. (Required)
• At least 6 months of customer service or sales experience; retail experience preferred.
• Ability to communicate effectively with customers in Spanish and English. (Required)
• Interest in technology and helping customers find solutions.
• Willingness to learn, share ideas, and support teammates.
• Motivation to achieve sales goals while providing excellent customer service.

Responsibilities

• Connect in English and Spanish. Help customers feel welcome, understood, and confident in their choices.
• Explore the latest technology. Demonstrate smartphones, accessories, and connected devices that fit customers' needs.
• Build lasting relationships. Listen, ask questions, and recommend solutions that keep customers connected.
• Make shopping simple. Support customers whether they begin their journey online, through Customer Care, or in-store.
• Develop your sales skills. Learn how to meet customer needs while working toward individual and team goals.
• Work together. Collaborate with teammates, store leaders, and other T-Mobile teams to support customers and small businesses.

Skills

Bilingual English/Spanish

Customer service

Sales

Education

High school diploma or GED

Job description

T-Mobile USA, Inc. is looking for a Bilingual Mobile Associate to help customers explore technology, find solutions, and stay connected to what matters most. You’ll communicate in English and Spanish, creating a welcoming, knowledgeable shopping experience in-store or online.

You'll demonstrate devices, answer questions about plans and accessories, and help customers choose solutions that fit their needs while developing your sales skills and growing with the team.