Bilingual Mobile Associate — Spanish

T-Mobile US Inc.; Ottumwa (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a bilingual Mobile Associate to help customers explore technology and stay connected in English and Spanish. You will demonstrate devices, build relationships, and guide shoppers in-store and online, with opportunities to grow into advanced roles.

We value diverse backgrounds, offer competitive base pay plus incentives, and provide extensive benefits and stock grants as part of our Total Rewards. Join a team that supports your growth and community impact.

Qualifications

• Ability to communicate effectively with customers in English and Spanish.
• High school diploma or GED required.
• At least 6 months of customer service or sales experience; retail preferred.
• Interest in technology and helping customers find solutions.
• Willingness to learn, share ideas, and support teammates.
• Motivation to achieve sales goals while providing excellent customer service.

Responsibilities

• Connect in English and Spanish to welcome customers and guide choices.
• Demonstrate smartphones, accessories, and devices to fit customer needs.
• Build lasting relationships by listening and asking questions.
• Make shopping simple across online, Customer Care, and in-store.
• Develop sales skills while meeting individual and team goals.
• Collaborate with teammates and store teams to support customers and small businesses.

Skills

Bilingual EN/ES

Customer service

Education

High school diploma or GED

Job description

T-Mobile USA, Inc. is seeking a bilingual Mobile Associate to help customers explore technology and stay connected in English and Spanish. You will demonstrate devices, build relationships, and guide shoppers in-store and online, with opportunities to grow into advanced roles.

We value diverse backgrounds, offer competitive base pay plus incentives, and provide extensive benefits and stock grants as part of our Total Rewards. Join a team that supports your growth and community impact.