Bilingual Mobile Specialist — Spanish/English

T-Mobile; Bolingbrook (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring a bilingual Mobile Associate in the United States. You will help customers explore technology, find solutions, and stay connected in English and Spanish. The role emphasizes delivering exceptional service and building relationships in-store, online, or through Customer Care.

Two languages drive connections—bring your bilingual skills and passion for helping people. The program includes growth opportunities and a supportive team environment where every employee contributes to a

Qualifications

• High school diploma or GED (Required).
• At least 6 months of customer service or sales experience; retail experience preferred.
• Interest in technology and helping customers find solutions.
• Willingness to learn, share ideas, and support teammates.
• Motivation to achieve sales goals while providing excellent customer service.

Responsibilities

• Connect in English and Spanish with customers.
• Explore the latest technology and demonstrate devices.
• Build lasting relationships by listening and asking questions.
• Make shopping simple by supporting customers online, via Care, or in-store.
• Develop sales skills to meet customer and team goals.
• Collaborate with teammates and other T-Mobile teams.

Skills

Bilingual English/Spanish

Customer service

Sales orientation

Willingness to learn

Education

High school diploma or GED

Job description

T-Mobile is hiring a bilingual Mobile Associate in the United States. You will help customers explore technology, find solutions, and stay connected in English and Spanish. The role emphasizes delivering exceptional service and building relationships in-store, online, or through Customer Care.

Two languages drive connections—bring your bilingual skills and passion for helping people. The program includes growth opportunities and a supportive team environment where every employee contributes to a