Bilingual Mobile Associate - Spanish

T-Mobile US Inc.; Flowery Branch (GA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Annual holidays

Job summary

T-Mobile USA is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop proficiency in customer service and sales, demonstrate network coverage with digital tools, and complete training to stay current on products and processes. The role provides competitive hourly pay, training pay, and incentive opportunities.

Qualifications

• Change agility is required.
• Strong communication skills are essential.
• Customer problem solving ability is required.
• Customer service experience is required.
• Engaging people and building rapport is important.
• Multitasking capability is needed.
• Sales experience is a plus.
• Bilingual Spanish is required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Bilingual Spanish

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop proficiency in customer service and sales, demonstrate network coverage with digital tools, and complete training to stay current on products and processes. The role provides competitive hourly pay, training pay, and incentive opportunities.