Bilingual Mobile Sales Associate - Spanish

T-Mobile US Inc.; Sterling (VA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

Transit programs

Commuter benefits

Mobile service discounts

Home internet discounts

Pet insurance

Disability insurance

Life insurance

AD&D coverage

Long-term care insurance

Job summary

T-Mobile US Inc. is seeking a customer-focused associate to support retail operations, engaging customers and tailoring device and service solutions in a fast-paced environment.

You will use digital tools to showcase network coverage and benefits, while building relationships and completing training for product knowledge. The role emphasizes communication, problem-solving, and multitasking, with opportunities to grow through training, benefits, and a supportive team culture.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Bilingual English/Spanish

Education

High School Diploma/GED

6 months customer service/sales experience (preferred)

Job description

T-Mobile US Inc. is seeking a customer-focused associate to support retail operations, engaging customers and tailoring device and service solutions in a fast-paced environment.

You will use digital tools to showcase network coverage and benefits, while building relationships and completing training for product knowledge. The role emphasizes communication, problem-solving, and multitasking, with opportunities to grow through training, benefits, and a supportive team culture.