Bilingual Member Services Pro (Spanish/English)

Crunch Fitness; Burnsville (MN); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe in Burnsville, MN is seeking a bilingual Member Services Representative to deliver exceptional member experiences at the front desk. You’ll handle membership sales, check-ins, and front desk operations while promoting programs and maintaining a clean, welcoming club environment.

You’ll communicate in both Spanish and English, assist with enrollments, and support PT initiatives, group fitness, and tanning services, all while upholding Crunch’s standards of

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred
• Bilingual in Spanish and English preferred
• Strong customer service orientation
• CPR/AED certification required (can be obtained within 30 days of hire)
• Physical ability to lift up to 50 lbs

Responsibilities

• Assist in membership sales, check-ins, and promotions while delivering exceptional customer service
• Answer phones and manage front desk operations
• Maintain club cleanliness and promote programs like group fitness and tanning
• Support new member enrollments and keep the club grand-opening ready
• Generate personal training leads and assist with PT program administration

Skills

Bilingual in Spanish and English

Customer service

Communication

Detail-oriented

Education

High school diploma or GED

CPR/AED certification

Job description

Crunch Fitness - Undefeated Tribe in Burnsville, MN is seeking a bilingual Member Services Representative to deliver exceptional member experiences at the front desk. You’ll handle membership sales, check-ins, and front desk operations while promoting programs and maintaining a clean, welcoming club environment.

You’ll communicate in both Spanish and English, assist with enrollments, and support PT initiatives, group fitness, and tanning services, all while upholding Crunch’s standards of