Bilingual Member Services Pro – Front Desk (Fitness Club)

Crunch Fitness - Undefeated Tribe; Dickinson (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance (family)

Basic Life and AD&D

HSA

Short-term disability

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe in Dickinson, TX is hiring a Bilingual Member Services Representative to welcome members, drive membership sales, manage front desk, and promote programs such as group fitness and tanning.

You are an energetic, detail-minded communicator who thrives in a busy club and delivers friendly, accurate service. This role emphasizes customer care, timely responses, and teamwork with the General Manager and PT staff.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Bilingual in Spanish and English preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills required.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Assist in front desk operations, membership sales, check-ins, and program promotions.
• Deliver exceptional customer service and meet service level expectations.
• Support club cleanliness and promote programs like group fitness and tanning.
• Maintain accurate enrollment procedures and assist new member onboarding.
• Keep the club “grand-opening ready” with timely tasks and teamwork.

Skills

Bilingual Spanish/English

Customer service

Effective communication

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Dickinson, TX is hiring a Bilingual Member Services Representative to welcome members, drive membership sales, manage front desk, and promote programs such as group fitness and tanning.

You are an energetic, detail-minded communicator who thrives in a busy club and delivers friendly, accurate service. This role emphasizes customer care, timely responses, and teamwork with the General Manager and PT staff.