Bilingual Member Service Specialist

Self-Help-Inc; Grandview Township (OH); On-site; USD 65,904,000 - 76,763,000; Full time

Job summary

Self-Help-Inc is hiring a Member Service Representative in Grandview, WA. The role focuses on identifying member needs and delivering outstanding service at the front line of a financial institution.

Responsibilities include processing deposits and loan payments, managing cash drawers, and handling ATM/night deposits within dual-control procedures. Bilingual English/Spanish is required, with 1+ year in a customer service setting preferred.

Qualifications

• High School diploma or equivalent.
• Bilingual in English and Spanish.
• 1+ year in financial or customer service role preferred.

Responsibilities

• Identify member needs and provide excellent service.
• Process share deposits, loan payments, payrolls, and transfers.
• Maintain cash drawers and log night/ATM deposits; operate within dual-control procedures.
• Perform other duties as assigned by the supervisor.

Skills

Bilingual

Customer service

Cash handling

Education

High School Diploma

Job description

Self-Help-Inc is hiring a Member Service Representative in Grandview, WA. The role focuses on identifying member needs and delivering outstanding service at the front line of a financial institution.

Responsibilities include processing deposits and loan payments, managing cash drawers, and handling ATM/night deposits within dual-control procedures. Bilingual English/Spanish is required, with 1+ year in a customer service setting preferred.