Bilingual Member Services Specialist (Financial)

Self-Help Services Corp; Modesto (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Self-Help is seeking a Member Service Representative to join our Modesto, CA team. You will initiate conversations to identify member needs and maintain positive relationships by delivering exceptional service.

Requirements include a High School diploma, bilingual English/Spanish, and at least one year of cash handling or customer service experience at a financial institution or similar setting. Hourly range starts at $24+, with competitive benefits and a commitment to economic justice and

Qualifications

• High School graduate or equivalent.
• Bilingual in English/Spanish required.
• Minimum one year experience in financial institution or customer service.

Responsibilities

• Initiate and lead conversations to identify and assess member needs.
• Maintain and enhance member account relationships by providing excellent member service.
• Process share deposit payments, loan payments, manual payrolls, and account transfers.
• Maintain drawer cash levels within prescribed amounts.
• Post and log night, ATM, and mail deposits.
• Perform other duties and projects as assigned.

Skills

Bilingual English/Spanish

Education

High School Diploma

Job description

Self-Help is seeking a Member Service Representative to join our Modesto, CA team. You will initiate conversations to identify member needs and maintain positive relationships by delivering exceptional service.

Requirements include a High School diploma, bilingual English/Spanish, and at least one year of cash handling or customer service experience at a financial institution or similar setting. Hourly range starts at $24+, with competitive benefits and a commitment to economic justice and